Thank you for posting to the PayPal community.
Unfortunately, Guest payment checkout(i.e payment via credit/debit without PayPal account) feature is not available for all Customers/Buyers.
Buyers don’t always have the option to make their purchases without using or creating a PayPal account. This option is presented based on several risk factors, including but not limited to the buyer's PayPal purchase history, PayPal cookies stored on the buyer's computer, the buyer's location, and/or a credit assessment.
It's important to remember that guest checkout is not guaranteed for every transaction.
To receive guest checkout payments :
Enable the PayPal Account Optional option in your account settings.
Login PayPal.com >> Settings >> Account settings >> Website payments >> Website preferences >> PayPal Account Optional >> toggle "yes" .
If your website(built via third party platform) processing payments via "Express Checkout" integration, I request to please contact your website developer (or) support of your third-party eCommerce platform to pass the variables "SOLUTIONTYPE=Sole" and "LANDINGPAGE=BILLING" in the SetExpressCheckout payment API request call to make sure guest checkout is offered as often as possible.
Guide link - https://developer.paypal.com/docs/nvp-soap-api/set-express-checkout-nvp/
Note : If you have implemented latest PayPal Smart button REST API integration, please see enable funding.
PayPal runs a risk check to determine eligibility for guest checkout. There will be times when guest checkout is not available.
Please refer the guide link - https://www.paypal.com/us/cshelp/article/how-do-i-accept-cards-with-checkout-using-the-guest-checkou...
Sincerely,
Chiranjeevi
PayPal/Braintree MTS
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