@Nickc883
@elainejones
Hi, there!
Thank you for your post and welcome to the Community Forum!
To provide one of the safest online payment methods, our security program considers a variety of factors at each transaction to keep you safe and, occasionally, we may change a payment method or prevent the payment from happening. Unfortunately, we would not be able to manually change the security settings but you can try clearing your cache and cookies, deleting your browser history and waiting for 48 hours without accessing your account to let the system reset. This may help you solve the issue!
I hope this helps!
Martina
