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I would like to know if I purchase an item on line with Pay Pal Credit and return the item to the store instead of sending it back.how do I get refunded? Do I get refunded in cash?
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Hello muff11,
Thanks for reaching out. Generally, you would want to ship the item back to the merchant and provide PayPal with proof of tracking information for a refund. If you are going to the store to return the item, be sure to make sure that the store can accept a refund and issue it to your PayPal Credit account. If they provide you cash or store credit instead, you will still be responsible for paying your PayPal Credit balance.
Here is a link with information about how refunds are processed: .https://www.paypal.com/us/smarthelp/article/how-is-a-refund-credited-faq1083
- PayPal_Rich
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