PayPal_Rich

Hi @adam706,   If you require assistance withdrawing your balance after 180 days, I'd recommend contacting PayPal customer service directly.    You can reach customer support by Facebook, Twitter, or phone or email. ... View more

Hello SimonRoach,   Thanks for reaching out to us about this issue. I'm sorry to hear that you are having a difficult time converting you are trying to convert USD to GBP. That is understandably frustrating.   The following link will walk you through the process when sending a payment: https://www.paypal.com/uk/smarthelp/article/how-do-i-send-a-paypal-payment-in-another-currency-faq1555.    If your account's primary currency is GBP and if that is the primary currency of your bank, you can withdraw your USD balance and it should be automatically. I hope this work-around helps! ... View more

Hello allanke,   I'm sorry to hear that your account was limited. That is understandably frustrating. As no one here has access to your PayPal account, you will want to contact PayPal customer support directly.   You can reach customer support by Facebook, Twitter, or phone or email. ... View more

If your customers are automatically being charged, they will receive an email to confirm the payment has been sent and if they check their PayPal account, a record of the payment will be there as well. An additional invoice wouldn't be necessary.  ... View more

Hello justinyooooo.   Thanks for asking your question in the PayPal Community forums. I'm sorry to hear that you are having a difficult time sending a payment as a "goods and services" payment. That is understandably frustrating.   It may be that the transaction is too risky to complete as a "goods and services" payment. PayPal may reject that type of payment the security system flags it as too high-risk. A personal payment may be allowed since those are only intended to be sent to someone you personally know and trust and fewer buyer protections are offered for them.   I'd reconsider the transaction before attempting it again.  ... View more

Hello MarcusAur,   Thanks for reaching out to the PayPal Community for assistance. Here is a link with information regarding how to sign up for and use recurring payments. I hope this option serves you well.    https://www.paypal.com/lt/smarthelp/article/how-do-i-use-checkout-with-recurring-payments-ts1504 ... View more

Hello annanee,   Thanks for reaching out to the PayPal Community forums for help. I'm sorry to hear that your PayPal Credit application has been denied. That is understandably frustrating.   Common reasons for situations like that would be an alias or incomplete name was used when creating an account, the account holder just recently turned 18 years old, or the application was denied.   Here is a link to help you contact PayPal Credit near the bottom of the page: https://www.paypal.com/uk/webapps/mpp/paypal-virtual-credit/faq ... View more

Hi Smarts,   Thanks for reaching out to the PayPal Community forums for assistance with this issue.   Refunds are generally sent back to the funding source used to make the payment. Different payment methods have different timeframes for the refund.   Here is a link with more information about refunds and how they are processed. You should be able to find an accurate timeframe for the funding source you used: https://www.paypal.com/ng/smarthelp/article/where-is-my-refund-faq1212?app=searchAutoComplete. ... View more

Hello arigo60,   Thank you for reaching out to the PayPal Community forums for assistance. There are a few reasons why this might be happening, some on your end and some on the buyer's side.    Here are some steps to follow to ensure your account is prepared to accept payments: .https://admin.paypal.com/cgi-bin/admin?node=loaduserpage_home&account_number=1763006754550073496&page_selector=ar_home    ... View more

Hello VALeahAngelie,   I'm sorry to hear that you connected the wrong financial to your PayPal account by mistake. That is understandably frustrating. If you need to request a refund, you may ask the merchant. Unfortunately, there is not a way for PayPal to reverse the payment once it has been completed.  If your debit card is for the same bank account, this shouldn't be a problem, since the funds would be pulled from the same account.      ... View more

Hi,   I'm sorry to hear that you are having a difficult time when trying to add this card. That is understandably frustrating. Has this card been used with PayPal before? Does the name on the card match what is on your PayPal account? Are you using a secure internet connection and a familiar device when attempting to add your card?  ... View more

Hi @afarnell,   Thanks for sharing your experience with the PayPal Community forums. That certainly sounds like a frustrating situation. I hope that you have since been able to send your payment.  Generally, one would want to make sure their payment method has been confirmed, that there are no limitations on their account and that they are accessing their PayPal account from a familiar device and internet connection.    I will say that payments can often be blocked or declined if PayPal's security system detects any unusual or suspicious activity. PayPal may decline some payments to help protect you from any possible fraudulent activity. If you've verified that there are no suspicious charges in your account, please try the payment again at a later time. ... View more

Hi @Michelle1989,   I'm sorry to hear that you're having a hard time using your account.   If your account has an issue, it might be a limitation. Limitations can be resolved by reviewing your Resolution Center for additional information and possible appeal steps.    Here is a link to assist you in accessing your Resolution Center: www.paypal.com/resolutioncenter  ... View more

Hi,   That does sound like a very frustrating situation. I'm sorry that you haven't received a clear answer thus far. However, there are a lot of variables that might be involved and no one on the PayPal community forums can properly diagnose this issue since your account details are not available for reference.    Your best option would be to contact PayPal customer service directly.    You can reach customer support by Facebook, Twitter, or phone or email.   I hope this issue is resolved in time for your son's birthday.  ... View more

Hello @michalnoga,   Thanks for reaching out to the PayPal Community for additional assistance.    You may want to contact PayPal customer service directly to request your financial's primary funding source is changed to Euro instead of CZK to avoid this conversation from taking place. Please note that if you are trying to withdraw to a bank, the currency will automatically convert due to the bank information and the type of account.    You can reach customer support by Facebook, Twitter, or phone or email. ... View more

Hi @stulla01,   Thanks for reaching out to the PayPal Community about this issue. From reviewing your Community profile, it appears that you are from Barbados. Barbados PayPal accounts must either withdraw their funds using a local Visa card issued in Barbados or a U.S. bank account. Unfortunately, you would not be able to use a local bank account to withdraw your funds.  ... View more

Hello @amandasilver,   I'm sorry to hear that your debit card withdrawal was delayed. That is understandably frustrating. Here is a link with more information about withdrawals and their timeframes: https://www.paypal.com/us/smarthelp/article/how-do-i-get-money-out-of-my-paypal-account-faq2316   As you can see here, a withdrawal may be delayed for review. This review can take up to 72 hours.  ... View more

Hi @Locosolo55,    Thanks for posting in the PayPal Community forums for help with this issue. The answer is a resounding yes! If you have funds in your PayPal balance, you can withdraw money directly to your bank. You can also use your bank account to complete a payment to someone else.  ... View more

Hi @mariomedhat,   Thanks for sharing your question with the PayPal Community forums. May I ask when you tried to send this payment? Generally, a refund to a card will complete in 3 - 5 business days but can take as long as 30 days in some rare instances. I would recommend not removing and adding the card to troubleshoot this issue in the future. If you add and remove a card too many times, the card may be blocked from the PayPal system.  ... View more

Hi @Lucy802,   Great question! If your order is pending, it could be that the merchant has not fulfilled the order. They may need some time to check their inventory to ensure they can complete the order before authorizing the payment. If the merchant does not complete the order within 30 days, the order will be canceled. You can also contact the merchant to request the order to be canceled.  ... View more

Hello artisticmonk,   Thanks for reaching out to the PayPal Community forums for assistance. If you have the option to change your primary currency, you can find the instructions to do so here: https://www.paypal.com/ng/smarthelp/article/how-do-i-change-my-primary-currency-faq1030.  ... View more

Hi colonyboy,   I'm sorry to hear that you have had a negative experience with eChecks. That is understandably frustrating. Here is a link with more information about eChecks. The eCheck timeline is clearly explained here, as well as how to avoid sending eChecks in the future: https://www.paypal.com/us/smarthelp/article/what-is-an-echeck-faq1082. ... View more

Hello Ujjal007,   Thanks for posting in the PayPal Community forums for help with this issue. I'm sorry that you are having a difficult time receiving payments. That is understandably frustrating. From checking your community forum's profile, it looks like you're from India.    Here is a link with more information on how to set your account up to receive payments: https://www.paypal.com/in/smarthelp/article/how-do-i-receive-paypal-payments-faq1750.  ... View more

Hi philjones1,   Thanks for your question. Albanian accounts can only add cards from Albania or a U.S. bank account. I'm sorry for the inconvenience.    I would recommend that you close this account since you will not be able to use it very well from Russia.   If you need any additional assistance, you can reach customer support by Facebook, Twitter, or phone or email. ... View more

Hello SamarBadawy,   Thanks for reaching out. I'm sorry to hear that your payment from Upwork was rejected. That is understandably frustrating. I see that your Community profile states you are from Egypt. If that's the case, have you added and confirmed a card to verify your PayPal account?  If your account is not verified, you may not be able to receive a payment. You may also want to check with Upwork to ensure they will send payments to your region in the appropriate currency.  ... View more

Hello Furjani,   I'm sorry to hear that you're having a difficult time accessing your account and resetting your password. That is definitely a hard thing to sort out at times, especially while traveling.   Your best option would be to call customer service. However, you can reach customer support by Facebook, Twitter, or phone or email. ... View more