email recd saying my "acct has viol..."
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I recd an email 10/17/18 saying my "acct has viol..." What is this?
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No idea you only said... ''acct has viol''
Do you want us to just guess?
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Kudos / Solution appreciated.
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sorry. That's all the email "title" says and I didn't want to open it since I don't know if its safe, legit, or scam
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Your right to be cautious, read this to check....
If its a spoof, DO NOT USE ANY LINK.
Firstly if the email/ text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.
Secondly if there was a link OR attachment in that email link to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.
If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.
More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity
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Thanks ! I fwd the email to paypal and we'll see what happens. BTW, when I fwd it, the whole email title showed as "your acct has violated our policies". I still have no clue at this time what I did or if it was phishing, spam etc. So hopefully paypal can find the answer and my acct is in good standing. and safe.
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Sounds a spoof, if it wasn't then there would be a message for you when you logged into your account to go to the resolution centre and resolve any issues.
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