canceling a payment

jimmyjrp
Contributor
Contributor

Hi , I have tried to cancel a recurring payment with a subsription with no success I canceled but they still keep billing my account, How can I stop this?

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1 REPLY 1

PayPal_Donna
Moderator
Moderator

Hi jimmyjrp,

 

Welcome to the PayPal community and thank you for your post.

 

You can cancel a subscription or Billing Agreement by completing the steps listed here.

 

-Donna

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