SCAM OR NOT?

[sophia_lee98]

the email is from <removed>

and says the payment is on hold because the customer has decided to pay through goods and services. the email then gives the details of the buyer name and the transaction date but does not come with their address and this order does not show up on my actual paypal account. The email also says to receive the payment quicker, to send tracking information. Is this a scam?

[kernowlass · Accepted solution]

@sophia_lee98 

READ THIS AND SEE IF IT FITS.

SCAM.

They may buy on Ebay but they use an anonymous or hijacked Ebay account and DO NOT have a Paypal account so they can't use Ebay checkout. They encourage you to accept a 'direct' Paypal payment and may ask you to send the item internationally.
No funds or activity of the transaction shows in your Paypal account and any emails 'may' go into your junk or spam folders.

You will get/got a "fake" email that looks as though it is from paypal.....it isn't because they don't actually have a Paypal account and have no intention of paying you.
It will say the buyer has paid ...you won't have been paid.
They will tell you that the payment is released when you provide paypal with a tracking/shipping number......this won't happen.

Paypal NEVER tell you to send an item before the payment is showing in your paypal account.
Paypal do not tell you to send trackable, they advise it for selling protection but it is not compulsory.
Delete any emails and ignore the scammers.