Replacing the Key fob

THX1
New Community Member

Is the PayPal Key fob still a supported method of authentication?

Anytime I use it, it always says to try again. I just assume that this method of authentication has been deprecated.

I don't mind using SMS as an option, but I'm thinking of the scenario where I have Internet access, but somehow do not have my phone with me.

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1 REPLY 1

Oregon11
Advisor
Advisor

Hi @THX1,

 

PayPal is no longer offering replacement 2FA devices.

 

If you're able to set up Symantec's VIP 2FA as instructed in the following PayPal community link, you may be able to use a 2FA device sold by Symantec.

 

Set up details link:

 

https://www.paypal-community.com/t5/My-Account/2FA-Two-Factor-Authentication/td-p/1501262

 

The Symantec VIP page in the linked post has been replaced with the following Symantec VIP page: https://vip.symantec.com

 

Select the "Buy Hardware Token" link on the right, at the top of the VIP page, for available devices.

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