Email.

[Jarmo1]

Hey. I received an email like this. Is this a scam? My name is Richard <removed>. I'm a PayPal representative in charge of your transaction with Ronald <removed> have received 580 Euro but right now the money is on hold with us for security reasons until the freight charges added is paid and we receive the Money Gram poof of payment from you, so kindly reply to this message for the completion of this transaction and I will be happy to help you with more information on how to proceed. We thank you for being an asset to PayPal and we hope to serve you better in the nearest future. Be informed that this transaction is only available and can only be tracked via email, so kindly reply back to us if you have any questions about the transaction.

[cornculapte]

If this is a copy-paste from the e-mail, I suspect it might be a scam, since it contains some typos and the grammar is a bit slack (e.g. The first sentence is very long and difficult to read). Would be useful to post a screenshot here, since the style of the e-mail can also give some clues.

It also helps to check the e-mail from which it is sent or the signature. 

[Jarmo1]

How do I get a screenshot here?

[cornculapte]

When you reply to the message, there is an icon bar with different options, just above the text case. The camera icon allows you to insert photos.

[Jarmo1]

<removed>

[kernowlass · Accepted solution]

@Jarmo1 

SCAM.

They encourage you to accept a direct Paypal payment.
No funds or activity of the transaction shows in your Paypal account and any emails may go into your junk/spam folders.

They don't quibble on cost and may also say they can't view the item as they are disabled or working abroad or sending as a gift to a family member but they will arrange a shipping agent or courier to collect it.

You will get/got a "fake" email that looks as though it is from paypal.....it isn't because they don't have a Paypal account and have no intention of paying you.
It will say the buyer has paid ...you won't have been paid.

The fake paypal email will tell you that the buyer has paid for the item + shipping costs but you must send those shipping costs to the courier/ shipping agent via another payment processor than Paypal or by providing some vouchers or tokens before the funds are released to you.
They are not interested in the item, they just want that couriers/shipping funds and you will never see money in your paypal balance.

Paypal NEVER tell you to send an item before the payment is showing in your paypal account.
Paypal NEVER expect you to use a rival money transfer service eg Moneygram, Western Union, Bank Transfer or any sort of gift token or voucher.
There is no seller protection on paypal for any type of item that is collected by the buyer.

Delete any emails and ignore the scammers.