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Hi @CEEJAY420 Thank you for using PayPal and for taking time to use the Community Forum as our phone lines are currently closed due to the pandemic coronavirus (covid-19) emergency. In line with this PayPal has opened new ways to assist you, all you have to do is to login to your PayPal account and access the Message Center page. Look for the Chat support option and you will get to interact with our customer service via our chat support channel. Hope this helps. Stay safe!