shipping labels - error 50023

bunky99
New Community Member

I need to create 12 shipping labels today but keep getting error code 50023 and / or 50001.  I have a valid credit card linked to my account and there is 10 times more than enough in my balance to pay for the labels.  any idea why I'm getting these errors?

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1 REPLY 1

WarrenPink
PayPal Employee
PayPal Employee

Hi @bunky99

 

Thanks for reaching Community Forum!

 

Please log out your account. Clear cache and cookies, reboot device and do it again. If that will not work, use a different device. You can also contact customer support if the troubleshooting process failed. Hope this helps!

 

 

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