little grey passcode dongle

waynito
Contributor
Contributor

Why does the little grey passcode generator enable login any more?

Should I throw it out?

 

Login to Me Too
1 REPLY 1

PayPal_Kristina
PayPal Employee
PayPal Employee

Hello @waynito ,

 

I think you are referring to the old, physical PayPal security key which is no longer available. It has been replaced by 2-factor mobile authentication. If the security key is activated on your account it should still work though. To be on the safe side, log into your PayPal account to see what's set up (or not). Here's a good Help Center article on that topic: https://www.paypal.com/us/smarthelp/article/what-is-2-step-verification-faq4057.

There's a "security" tab in your settings. If the security key is still activated you'll find it there - you might scroll a little bit. 

 

I hope this helps. 

 

All the best,

Kristina 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.