WHY does the Pay Pal Customer service suck?

[Lou107]

There is nothing but 30 minutes of wasted time on a phone tree that takes you go online

[kernowlass]

@Lou107 

Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.