I tried to provide more information in the resolution center on the "respond" pop up button, but it keeps saying "Let's try that again, looks like something went wrong on our end." Can someone help me understand/solve this issue?
I am having the same issue. Tried different browser, and I'm still getting the message. I don't want to miss my deadline to respond and have my case closed!
Oh no! I'm sorry to hear about the inconvenience regarding resolving your disputes. If you're still unable to add information, please contact us by phone, Facebook, or Twitter so that we can investigate. Thanks!
- Ashley M
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