Text Message Scam?

Pesen_64
Contributor
Contributor

I have received a SMS from a UK mobile starting with PayPal:, then that I need to accept PayPal's new terms and conditions, otherwise I will be suspended. then an email address to visit. Scam or not? Many thanks

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Pesen_64 

 

Yep sounds like a typical spoof so NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


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4 REPLIES 4

OJM26
Contributor
Contributor

A few minutes after I had updated my debit card details on PayPal I received a text message from PayPal saying that I had to input my bank details into Nat West 

a page came name up with the Nat West logo which asked for my customer number, password and PIN 

I immediately deleted the text

i received another a minute later
Nat West never asked for your full password or PIN so I assume this is a scam

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Pesen_64 

 

Yep sounds like a typical spoof so NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


Advice is voluntary.
Kudos / Solution appreciated.
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Pesen_64
Contributor
Contributor

Many thanks for all the help. Very much appreciated. I thought this was the case, but better safe than sorry.

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PeteJ
New Community Member

Seems to be happening again from:

 

07961 553 288
saying unusual activity on your account please follow at:
 
Its a scam
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