Suspicious Text messages

stevevsworld
Contributor
Contributor

Hi,

I have had 2 texts in the last couple of days. They state that my account is limited due to safety concerns? I sell face masks??

I am guided to log on to paypal-login946.com. It then asks for personal details and mt card details? That's where I stop?

Any thoughts?

Steve

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2 REPLIES 2

Priya01
PayPal Employee
PayPal Employee

Hi Stevevsworld , I understand that these types of messages can be confusing, however, this message looks like a spoof message. Please log in to your PayPal account and check if you have notifications related to this transaction/limitations in your account? Please check if you received any email/text from us with the same information? If don't find this information in your account, I recommend you report SPAM SMS messages, forward the messages to ‘7726’ (which is the keys for SPAM on most phones). 

I hope the above information provided was helpful. Thank you!

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kernowlass
Esteemed Advisor
Esteemed Advisor

@stevevsworld 

 

If its a spoof then NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


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Kudos / Solution appreciated.
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