Seller Protection vs Shipping Insurance

jmsnyc
Contributor
Contributor

Hi,

I am frequently unsure whether to purchase insurance as a seller.   

Example situation:

I sold a cell phone through Swappa.  The sale is for $700.  I intend so ship Priority Mail.   

 

Is signature confirmation or insurance recommended or does this overlap with Paypal's seller protection?

 

While I know most would recommend, the item is seller protection item and just curious what s.p. does not cover that s.i. does

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@jmsnyc

 

Seller protection only covers you for FALSE disputes for non receipt of item where the buyer says an item is not received but the seller can provide a tracking number that proves it was received.

 

Or it covers you for chargebacks or unauthorised transactions.

 

If an item is lost in the post that is between you and the buyer and you refund the buyer and claim from your postal insurance.


Advice is voluntary.
Kudos / Solution appreciated.
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