Scam?

jeepx4
Contributor
Contributor
I had my account put on hold. Called customer service and they told me I had to buy a $100 Google play card and give them the # from the card. Does this sound legit?? I called the 1-888 # on the website so I am confused about why they are asking for a $100 gift card. I called 3 different times and got the same solution from 3 different reps.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@jeepx4 


Its a SCAM.
It would not be paypal customer services that you called it would be a FAKE number pretending to be paypal customer services.
The number shows up when you use 'google' to find paypals number OR a scammer has posted a thread in this forum.
Most times these threads get reported and removed but some slip through.
The scammers post genuine advice but the phone number is in the title or post often in a strange format to get around paypals security.
That is why paypal NEVER post their phone number on this forum.
The only way to get the REAL paypal customer services number is via help / contact bottom left of paypal pages and scrolling down past the FAQ to the 'call us' option to phone them.
If you think about it why would paypal ask you to buy google vouchers or itunes cards to answer your question or sort a problem?


Advice is voluntary.
Kudos / Solution appreciated.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@jeepx4 


Its a SCAM.
It would not be paypal customer services that you called it would be a FAKE number pretending to be paypal customer services.
The number shows up when you use 'google' to find paypals number OR a scammer has posted a thread in this forum.
Most times these threads get reported and removed but some slip through.
The scammers post genuine advice but the phone number is in the title or post often in a strange format to get around paypals security.
That is why paypal NEVER post their phone number on this forum.
The only way to get the REAL paypal customer services number is via help / contact bottom left of paypal pages and scrolling down past the FAQ to the 'call us' option to phone them.
If you think about it why would paypal ask you to buy google vouchers or itunes cards to answer your question or sort a problem?


Advice is voluntary.
Kudos / Solution appreciated.
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