Problem with message center window

doniceti
New Community Member

After writing some sentences the bottom end isn't visible and I can't continue the conversation.Message error.jpg

I've tried Brave and Mozilla browsers but no difference. Just if I open new PayPal tab, here appears popup window where I can continue.

 

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5 REPLIES 5

ChrisMartian
New Community Member

I have a similar problem.
I can't read any message of my active conversation, and even though I can write at at the bottom of the message window (which it's blank with a 3-dots icon blinking at the top left), I think my messages aren't going anywhere when I press "Enter".
I hope it gets fixed soon.

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JC8800
Contributor
Contributor

Absolutely frustrating to see only a slit in the message window on my desktop. Is this all they are capable of? 

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KipJ
New Community Member

I found a fix. Explained in my other reply.

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EJRS
Contributor
Contributor

It is really bad that they have not tested on VERY common size displays, narrow mindedness.

 

If you are able to plug a larger external display in then refresh with the window on the new screen you can click the buttons, etc.

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KipJ
New Community Member

I had the tiny dialog window problem and found a quick fix. I'm on a windows 10 laptop, and went to display settings. Under "scale and layout" I clicked on the dropdown menu for "change the size of text, apps, and other items" and changed it from 150% to 100%. Everything on my screen now looks small, but the paypal message center sizes correctly. I figure I'll just change it back when I'm done. Hope this helps!

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