Potential phishing??

MayesEthan
Contributor
Contributor

Hello, I have received an SMS that reads as follows:

’PayPal: We have limited your account due to safety concerns. Please visit <removed> before we are forced to close your account’ 

Personally I don’t believe the URL is legitimate, and the text came from the phone number  <removed>, which does not match the usual paypal contact formatting.

When Ihave logged into the PayPal app I haven’t received any notifications about any limitations, nor potential closure of my account, however i would just like to be safe. 

Thanks 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@MayesEthan 

 

If its a spoof then NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


Advice is voluntary.
Kudos / Solution appreciated.
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