Paypal extact money from bank without any purchase

[ruipina]

Hi, so today I went to my bank account and I noticed that I have 2 extracts from today that say "DD LU96000000 PayPal (Europe) 5FA2224U72TQG" wich were not made by me since I have no info about that in my paypal only in my bank account

What is hapening here?

[kernowlass · Accepted solution]

@ruipina

Check if they are in here..............

Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.

If not then...............

If you bought something online with a debit or credit card and did NOT log into your paypal account then of course it won't show on your paypal account as you bought as a 'guest buyer'.
However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.

If that is not the case then contact customer services AND your card issuer/ bank to query the transactions.

If you need to open a dispute for a 'guest buyer' transaction then you can.......
1. Phone Paypal customer services and see if they will open one for you OR
2. Contact your card issuer for a chargeback.

[Ricardo_Borsato]

Hi there @ruipina !

Have you fixed it??

I'm from Portugal and the same "DD LU96000000" is charging me.

I have only one pre approved payments and it is a unique value.

But it is charging me aleatory, from aleatory days with aleatory values.