Mr K
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Been trying for weeks to get PAYPAL on my website and use my business account. Followed all the instructions and kept getting bounced back. Used message centre and got back a copy of the same information. Asked twice more then was told needed to sign and post a DD form - that was not in previous instructions. Did that and a week later still no test payment. Went to Message centre and finally got to the end of the robot where is said do you want to pass this comment to a human to sort out. OK clicked yes. Now do security so click proceed which I did then nothing happened. Logges out and retried but I had an active message so added the same details again and still locked up at the end. Tried to start new conversation- no you have an active one.
So now I can't proceed- what do I do ?
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Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...
1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.

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