I received an email from PayPal that my account may be be locked because I need to submit documents to verify that my identity. I have PayPal since 2006 and I never received such email. I use PayPal on a regular basis. I clicked on it and a red screen said the email may not be safe but I should agree to proceed it I think it is safe. This is a red orange screen that told me that. Anyone else experiencing this?
I received an email from paypal to ask me to review my account's information and confirm my identity. I do not reply to it just in case it is fraud. Please let me know if paypal is sending official email like that.
Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.
Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.
If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.
