Hello

[RBBOY]

We recently notified you that information was missing from your account. In order to comply with applicable legislation and to maintain the highest possible security in the PayPal community, we need to obtain certain information from you. Since we have not yet received the information, you cannot send, receive, or withdraw money from your account. What should i do? Just log on to <removed> and follow the instructions in your account notifications to see what information you have to provide us. Once we receive and verify the information, you can use your account again normally What if I have questions? If you have any questions or need help completing the form, please contact us . For more information, you can also visit the Account Limitations page. Is this Real or Fake got Email.

[kernowlass · Accepted solution]

@RBBOY 

IF its a spoof NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity