Fake text from paypl

divad_johnson
New Community Member

I received this text which stated 'your account has been closed for violating the PayPal Terms and Conditions.  If you believe this to be a mistake, you can submit a review here validatepaypl.com'  MY account has not been closed and this looks dubious to say the least. I did not respond to the text.

 

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@divad_johnson 

 

If its a spoof, NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>

https://www.paypal.com/uk/webapps/mpp/phishing
https://www.paypal.com/uk/smarthelp/article/how-would-i-spot-fake-emails-faq2340


Advice is voluntary.
Kudos / Solution appreciated.
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DennisCTID
New Community Member

I just got one too. Text Msg

 

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