Fake emails

Connie2cats
Contributor
Contributor

I keep getting emails from paypal that say my account is limited and my account has been used to pay for items from Ebay for $403.00 I've gotten three emails today and one the other day. I know these emails must be fakes and not from PayPal. I have checked my account. Is there anything I can do to stop these emails?  Thanks.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Connie2cats 

 

Sadly not, they are sent by scammers using anonymous or hijacked email addresses, working from an internet cafe often in another continent.

 

NEVER USE ANY LINK in that email.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


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