@Ana071101
Can't see your screenshot but it sounds like the below scam.
SCAM.
They encourage you to accept a 'direct' Paypal payment.
No funds or activity of the transaction shows in your Paypal account and any emails 'may' go into your junk or spam folders.
They don't quibble on cost and may also say they can't view the item as they are disabled or working abroad etc etc but they will arrange a shipping agent to collect it.
You will get/got a "fake" email that looks as though it is from paypal.....it isn't because they don't actually have a Paypal account and have no intention of paying you.
It will say the buyer has paid ...you won't have been paid.
The 'fake' paypal email will tell you that the buyer has paid for the item + shipping costs but you must send those shipping costs to the courier/ shipping agent via anther payment processor than Paypal OR via providing some vouchers or tokens BEFORE the funds are released to you.
They are not interested in the item, they just want that couriers/shipping funds and you will never see money in your paypal balance.
They also 'sometimes' threaten legal action...have a laugh at that one and ignore it as its rubbish.
Paypal NEVER expect you to use a rival money transfer service eg Moneygram or Western Union etc.
Also their is no seller protection on paypal for any item that is collected by the buyer.
Delete any emails and ignore the scammers.
Advice is voluntary.
Kudos / Solution appreciated.
