Digital Vocal Recording Covered under buyer protection?

[peteryoull]

Approximately 5.5 months ago I paid for a special, one off vocal recording from to be made by a singer on in the USA. Needless to say, and despite regularly asking when it will be done, the recording has not materialized. Various reasons have been given but I feel I am being given the run around. 

My question is, would this be something that is covered under the paypal buyer protection policy? the vocal recording would be issued digitally.

I ask because I am fairly certain that opening a dispute through paypal will guarantee that the recording never materializes and hence, if it is not likely to be covered by the buyer protection, i am probably better off simply continuing to pester for the recording to be made via other channels.

thanks in advance for any insight.

[kernowlass]

@peteryoull 

You should be covered for non receipt of item, but the only way to totally know is try it and see.

How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2. Click on the transaction and use the resolve a problem option at the bottom of that details page.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

https://www.paypal.com/webapps/mpp/first-dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.