PayPal Error

[Tarlok]

Hi,

I am calling PayPal "v2/checkout/orders" Apis using C# https call. It is working fine. Only issue that I am facing is error handling, whenever user enter wrong info like cvv or card it is throwing 400 Bad request error instead of actual error. On postman it is showing correct error. Please let me know how to fix this issue. I want to show exact error to user.

Thanks

Tarlok

[Kavyar]

Good day @Tarlok 

Thank you for posting to the PayPal community.

I would suggest to please contact your website developer or the support of the third-party platform (eCommerce) to verify the integration code.  It is important for the merchant to handle the internal website code to display the exact error response.

If you have integrated PayPal directly, kindly create an MTS ticket via the following URL -  https://www.paypal-support.com/s/?language=en_US . Please ensure that you provide detailed information and error details when submitting the ticket.

Sincerely,

Kavya

PayPal MTS

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

[Tarlok]

@Kavyar I didn't see any option for creating MTS ticket in above shared url. Can you please share exact URL.?
Also, in my question I have mentioned I am doing direct HTTPs call using c# dotnet and no third party or ecommerce is used.

[Kavyar · Accepted solution]

Good day @Tarlok 

I kindly request that you follow the steps below to contact our dedicated support team:

1. Please access the following URL:  https://www.paypal-support.com/s/?language=en_US 

2. Once you have reached the website, navigate to the "Contact Us" section.

3. Fill in the necessary details to reach our support team.

By providing us with the required information through this channel, we will be able to address your concerns more effectively and provide you with the necessary assistance in a timely manner.

Sincerely,

Kavya

PayPal MTS

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.