Error credentials

[Mehdi-mavadat]

I have this message on my payments methods in WooCommerce

Authentication with PayPal failed: Could not create token.

Please verify your API Credentials and try again to connect your PayPal business account. Visit the plugin documentation for more information about the setup.

[AmyYW]

I am having the same issue & trying to figure it out but this is over my head. 

[MTS_Chiranjeevi]

Good day @Mehdi-mavadat @AmyYW,

Thank you for your post and welcome to the Community Forum.

Third party platform WooCommerce built their own plugins/modules. Please contact WooCommerce to cross check your integration environment mode(Live/Sandbox). 

Please follow the below steps to access your LIVE NVP/SOAP API credentials(i.e User Name, Password & Signature) via your Business PayPal account:

Login to your PayPal account>> click "settings" icon >> Account settings >> Account access >> "API access" >> Manage API credentials.

(Or)

Login PayPal account >> Go to "https://www.paypal.com/businessmanage/credentials/apiaccess" >> follow above steps.

Guide link for NVP/SOAP API Credentials - https://developer.paypal.com/api/nvp-soap/apiCredentials/ 

Please follow the below steps to access REST API credentials(i.e Client ID & Secret) via developer portal. 

Login to https://developer.paypal.com/  >> My apps & credentials >> toggle "LIVE" >> create "App" >> fill required details >> you can able to access your LIVE REST API (Client ID & Secret).

Guide link for REST API Credentials - https://developer.paypal.com/api/rest/#get-credentials 

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

[Mehdi-mavadat]

@MTS_Chiranjeevi hi again. I have a new problem here. I can't even log in.

please have a look