No more Payment Notifications?

Zolok
Contributor
Contributor

Has this happened to anyone else? I've always received email notifying me when when I've gotten a payment from a buyer. A few days ago, without any explanation or warning, they've stopped coming. Now, if I want to know if I've been paid, I have to log onto PayPal and look at my account or eBay to check the status of my sold items. Did I miss a memo, or what?

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34 REPLIES 34

incognitoFLA
Contributor
Contributor

I have noticed the same as well as not receiving emails when I make a purchase with my PayPal Debit card....

It started just a few days ago for me.

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letssee
Contributor
Contributor

Ok good I'm not crazy.  I only received a dozen paypal notifications today which was weird because I kept getting notifications of orders from the website.  Login to Paypal and see a lot more than a dozen.  Check all the emails we use, no spam emails, everything whitelisted, I don't understand what happened to the emails.

 

Very concerning because many times we have to refer to that Paypal email to see what the customer ordered or find their order and refund them if there is a problem.  I hope this is resolved soon.

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Stormkiller
New Community Member

I also have not recieved any email notifications from when I use my Paypal Debit. The last notification I recieved was on the 21st.

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kernond
Contributor
Contributor

Yeah, same here! This is MAJOR problem for me because my entire workflow depends on these notifications! PLEASE, I hope this gets resolved immediately.

 

This could become a nightmare.

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yiayiasattic
New Community Member

I emailed them yesterday about this problem and they say they are investigating it since others have been complaining also. I DO get the notices - but not for about 24 hours and it is very tedious to keep checking. Hopefully they will get this cleared up fast - but now with the holiday looming, who knows?

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CFM
Contributor
Contributor

Yes, this has happend to me for about a week now. Causes SERIOUS problems not only now, but later when I need to review past transaction if a problem arrises and I need to search email for the transaction. I'm not getting any type of notifications from ebay, debit card, money sent or received, NOTHING! Hope they have this fixed very soon!

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DetFilms
Contributor
Contributor

This is happening to me as well.  It's driving me nuts -- my customers are worldwide and they need their files right away.  Without the chime of the email notices I have to check my account constantly to see if there are new orders.  This means, among other things, waking up every hour on the hour even at night.  I'm not going to survive this very long.

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Sharona
New Community Member

Glad I found this forum, I have been searching my account trying to figure out why my notifications stopped. The last one I got was 6/22/11, this is my lifeline and keeps me organized, also my daughter has a card linked and it helps me see her spending. Many times the email notification has saved me by giving me time to move money if she spent to much or didn't tell me she was using the card.

Thanks for posting, I hope they fix it soon

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DetFilms
Contributor
Contributor

I should mention that I am now receiving notifications from Paypal but they are being sent 8-10 hours after the initial order, which doesn't do me much good.  However, it does indicate that they are starting to get things rolling again. 

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