Card linked to another email address

abbottapes
New Community Member

When I try to checkout using my credit card with Paypal, it tells me that the card is already linked to another Account and use a different  card.  I have no other account that I am aware of.  How do I find what it's talking about?

Login to Me Too
1 REPLY 1

Volchenkov24
New Community Member

I had that happen also. I called paypal and was instructed to go to the e-mail account that has the CC on file and delete the card from it. You can then add it to the second(new) e-mail account.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.