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Payment received, but not adding up to total balance?

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Contributor

Payment received, but not adding up to total balance?

Hi all, I recently received a payment from Fiverr and I also already received a confirmation email from both Paypal & Fiverr that the funds were successfully transferred. There is also a notification in my activities that I have received payment from Fiverr.


But the funds are not adding up to my total balance. I've been waiting for almost 12 hours and it still not adding up. Is there a problem or a waiting period that is happening? Usually it always adds up instantly

 

I've been trying to reach out Paypal CS since yesterday, but they're still offline


Help would be most appreciated.

 

Thank you 🙂

3 REPLIES 3
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Contributor

Re: Payment received, but not adding up to total balance?

Hello, I called them and they are having an issue with their technical support and can not give a time frame when it will be fixed. Im in the same boat and broken down on the side of the road, my boss sent me money (my pay) and I can not get it . I hope they fix it soon .
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Contributor

Re: Payment received, but not adding up to total balance?

Thanks for the reply! Glad to know this is an issue. I hope they fix it soon!

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New Community Member

Re: Payment received, but not adding up to total balance?

I had $832.99 put in mine today, successfully, but not updated to balance.

 

I did get an answer from chat, they said "Technical issues" and are "working" on it, but no time frame.