Payment on hold for delivery of an animation

Arshdeep_K
Contributor
Contributor

I recently did an order for a fella and requested payment through paypal, this was the first time I used paypal for payment. But the issue is that the service can't have any tracking id and I marked the order as shipped, and it's been showing this message: 

"You have recently updated your shipment information. You’ll get your money within 1 day of delivery."

 

I have asked the buyer if any mail regarding the confirmation of the delivery has come to her through paypal, but no mail has come yet. What should I do? Its been about 10 days like this and I'm not finding any solution.

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1 REPLY 1

2group
Contributor
Contributor

Hello, let the purchaser click on the payment sent to you in the 'transactions' section. And let it confirm the order. Your money will be released.

 

paypal-confirmation

 

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