Payment is Unclaimed

dian2015
Contributor
Contributor

i sent money to somebody but the payment status is still unclaimed and she hasn't received money for 3 days now. Help!

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PayPal_Ayesha
Moderator
Moderator

Hello @dian2015,

 

Thank you for posting. I understand your concern regarding the payment on the account. An unclaimed payment is a payment that hasn’t been accepted or denied by the recipient. These kinds of payments are automatically reversed after 30 days. How your money is reverted depends on how you made the original payment. If the payment is processed through a credit or debit card, it can take up to 30 days to appear on your card statement. Here are a few reasons why your payment might be unclaimed.

 

I hope this helps.

Ayesha


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