Money transferred to cancelled card by mistake.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi
I made a transfer of my money to my bank account but for some reason, it was transferred to my linked debit card which has been cancelled. So now, the money is nowhere to be seen. What should I do? Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello @KLE888,
Welcome to the PayPal community and thank you for your post.
I understand your concern regarding withdrawn funds to a canceled card. When a withdrawal shows completed on our system, it means that the money has been successfully sent. In this case, you can reach out to your card issuer to let them know you've received withdrawn funds to that card, and discuss disbursement options with them. If you still do not find the funds, I would recommend you to reach out to our customer support through the contact options available on our website so that our advisors can help you trace the funds. They're also available through Twitter direct message or Facebook instant message.
I hope this helps.
Ayesha
If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- transfer completed but no money on account in My Money Archives
- Account limited due to verification issue in Disputes and Limitations Archives
- Can't verify identity in My Account Archives
- Buying from Chronext, paid through PayPal, they now ask for wire Transfert. in Disputes and Limitations Archives
- Trying to cancel , but won’t cancel , I made one digit mistake in Payments Archives