ENTERED DEBIT CARD NUMBER INSTEAD OF ACCOUNT NUMBER AT THE BACK OF THE CARD

mrdetz
Contributor
Contributor

Hello, 

Hope I will get a valid response for this problem. Let me say that I did a human-error which I linked a bank account to my paypal so that I can withdraw my funds. Unfortunately, I mistakenly inputted the debit card number (16-digit number in front) instead of the Account Number (card back numbers) and saved it. Paypal accepted it so I thought it's the correct details, but when I tried to withdraw my funds from Paypal to my linked ATM card with wrong account number, it processed and says completed but did not go in my bank account (because account number is wrong).
Questions is, how can I get back my money? Do I need to go to my bank provider or Paypal can do anything about this? Or will my money bounce back to my Paypal because the account details is wrong? 

Any response would be greatly appreciated! 

Thank You!!

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176 REPLIES 176

dalladirosa
Contributor
Contributor

I contact the bank & contact the PayPal CS

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loisaoanan
Member
Member
Can I ask how did you contact them? Can you provide us on how you've contacted the Paypal CS?
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airapot
Contributor
Contributor
can the money be returned to me if the account number I entered is wrong there's a fee when it returned the money? And how long? answer me asap.
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KuroEren
Contributor
Contributor
To what bank did you transfer it to? I've had the same mistake but it's been a month and I haven't seen any form of progress on my case.
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kai_25
New Community Member

Hello. I also have the same problem and it's already been a month since my transaction. The money haven't bounced back to my account yet. 

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Glhadz
Contributor
Contributor
I have the same problem, paypal told me that it is completed, but the bank told me they already sent back my money to paypal account last sept 02,2020 its been a month and a half until now no progress, even i already sent the proof from my bank that they really returned my money to paypal, please i need my money back,
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Kayle05
Contributor
Contributor
I am new to PayPal and i am having the same problem. They asked for the card number so thats what I gave. Im a bit worried as to where my money will go.
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nsigit
Contributor
Contributor

Hi KuroEren,

 

May I please ask whether you ever got your money back? I'm facing the same problem and it's almost been a month.

 

Thanks!

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Mimbooh
Contributor
Contributor

Up. I would like get updates from you guys who had this problem. I am really stressed about this. I need the money asap and I am scared this will take 2weeks or more.

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Shahani
Contributor
Contributor
I am having the same problem. Paypal has no response to my concern. Tried calling them but cant get hold of them.
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