Doesn't let me Convert Currency
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Hello,
So i currently has some USD money which I would want to convert to GBP as I want to transfer it over to my bank. Although I'm not getting any drop down box when I hover over the USD money. I tried using different browsers and this message pops up: Some of the information required is missing or incomplete. Please check your entries and try again. (With a box saying try again)
I've tried everything aswell as changing USD to my primary currency but that also gives me that error. Any help would be lovely!
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Hi! This has also been happening to me for the last week. I rang Paypal and they say they have a glitch in the system which they're trying to repair. They don't seem to be making repair of it a priority though. But its not you or your account so hope that reassures you a bit.
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I spoke to Paypal customer services about this problem and they said it's a known fault with no known date for a fix. However the workaround I was advised was to download the app for a tablet or phone, and do a withdrawl to your bank account on the app, this will do the currency conversion as part of the withdrawl. That worked for me.
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It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
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