Credit card

mosagwe123
Contributor
Contributor

After deleting my previous PayPal, I created a new one and tried linking my credit card but got declined due to the fact I used it before in my previous. How do I solve this?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@mosagwe123 

 

https://www.paypal.com/us/smarthelp/article/i-am-getting-an-error-when-i-try-to-link-my-credit-or-de...

 

If you didn't remove the card before you closed the account you may have to contact customer services to remove it for you.

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@mosagwe123 

 

https://www.paypal.com/us/smarthelp/article/i-am-getting-an-error-when-i-try-to-link-my-credit-or-de...

 

If you didn't remove the card before you closed the account you may have to contact customer services to remove it for you.

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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