Card declined !

Teeejobes
New Community Member
My card says it’s declined Everytime I try to add it to my link cards. It’s a prepaid debit master card and it has money on it. I’ve never had this issue before
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2 REPLIES 2

Teeejobes
New Community Member
Also I’ve deleted all other cards and updated phone numbers and address. Thank you
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PayPal_Michelle
Moderator
Moderator

Hi @Teeejobes!

 

I'm so sorry to hear that you're experiencing difficulties. Some prepaid card might fail authentication if they do not recognize a billing address. Usually giving them a call to ask if they can add your address will resolve this, but it is possible they may be declining our attempts to gain authorization to process the card on our system for other reasons as well. 

 

My apologies again and I hope this information helps!

 

Michelle

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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