Card Verification

[ikedz]

Hi there,

I added my card today and I was waiting for the verification number but it wasn't arriving, so I tried several times to have the verification code, after a while I received all the codes but when I was trying to enter the last code, it didn't work and this happened even with the other codes, now I have the notification to verify my card, but every time I click on it, PayPal requires me to add a card, even if there already is my card and it doesn't give me the chance to enter any code. What should I do?

Thanks

[PayPal_Olivia]

Hi @ikedz,

I'm sorry to hear of the difficulty that you're having linking and confirming your card. It may be that the multiple attempts caused a problem. Customer service should be able to offer a solution to this. It may require their intervention to allow the card to be added and confirmed.

To contact customer service, please click Help & Contact at the bottom of any PayPal page for contact options, or reach out by Facebook or Twitter.

I hope this helps!

Olivia