So Last wednesday i ordered from torrid and paid with paypal, however torrid cancelled the order, but paypal took off My Money, and now its a holding payment, I emailed torrid they said it should be cancelled automaticalyy after a few a days, but its next tuedsay and its still holding, its a lot of money and i dont know what to do. I cant cancel, paypal said its on torrids side to cancel it. Anyone?
I apologize that you are having issues with an order you cancelled. If the order was cancelled after the payment was made, the refund may be pending. This link will walk you through the possibilities as to why it could be pending. If the payment did not initiate out of your financial, it may still be a pending order or authorization and would be the reasoning as to why we directed you to the merchant. This link can explain the pending orders better.
