primary phone number
parknazd
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
May-19-2019
08:02 PM
I got a new phone and number so I don't have the primary number associated with my account. I'm trying to link a card but it wants to do a security check and keeps wanting to message me at the number I no longer have. I'v added my new number but won't let me make it my primary number
Labels:
- Labels:
-
Bank accounts and credit cards
1 REPLY 1

Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
May-23-2019
10:28 AM
Hello @parknazd,
Welcome to the PayPal Community! Thanks for reaching out, I'm sorry to hear you're running into some issues linking that card and changing that number over. I would recommend reaching out to our Customer Support over the phone so they can help you update that phone number. You should be good to go from there.
Good luck!!
- Jon K
If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- New to pay pal. Please help! in My Money Archives
- Help with venmo offer?! in Products and Services Archives
- Can't access PayPal without my old phone number in My Account Archives
- I returned a not working item, the seller received it, and Paypal didn't return my money in Disputes and Limitations Archives
- Payment Pending but Shouldn't Be in My Money Archives