my friend cant send money to me

[chinitachiic20]

My friend cannot send money to my account. It always says sorry we weren't able to complete your payment at this time. Please try again later. What is the problem?? It happens every time my friend sends money to me! 

[PayPal_Tricia]

Hi @chinitachiic20, 

I'm sorry to hear of the trouble your friend is having sending a payment. If your friend is still running into this error, please have them reach out to us for assistance. The community forum is for customer to customer help and wouldn’t be able to provide account specific details.

I recommend contacting a PayPal specialist directly at paypal.com/contactus for additional assistance. PayPal can also be reached on Facebook at Facebook.com/PayPal and on Twitter at @AskPayPal.

Thanks, 
PayPal_Tricia