max confirmation tries reached

Tobi-47
New Community Member
max confirmation tries reached/exceeded Help Please Hi. I made a mistake confirming my Bank. Now I have such a mistake "max confirmation tries reached/exceeded" I wrote in those support, I do not answer. Please help to solve this problem
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Tobi-47 

 

As you failed to  imput a 4 digit code correctly three times then you can unfortunately no longer use that option to confirm a bank account.

You would need to wait until the phones are up and running and then ask customer services to link it for you.

You may find that you have to upload a bank account statement first to prove ownership of the bank account as you can't use the code option but wait until they request it first. 


Advice is voluntary.
Kudos / Solution appreciated.
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