cannot link my credit card

Jasim88
New Community Member
Hi When i add my credit card details I get error that this credit card is linked with another but I don’t have another account
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1 REPLY 1

PayPal_Michelle
Moderator
Moderator

Hi @Jasim88!

 

Oh no! I'm so sorry to hear you're running into this and thank you for letting us know. In most cases, this is caused if you or someone you've allowed to use your card to make purchases online accidentally created a PayPal account while checking out with a merchant who accepts PayPal. To maintain the privacy of your information, we are unable to look at account information here, but our customer service agents will be able to assist you if you give us a call. To do this, please follow the Help & Contact link at the bottom of the page.  

 

I hope this helps and thank you for joining the Community!
 

Michelle 

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
 

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