adding my card to another account did'nt work why ?

Mosayed91
New Community Member

"This card is linked to another PayPal account. Please remove the card from the other account or try a different payment method." is the error shown when I try to link my prepaid debit card. I added the card to another account but deleted it from my wallet because I want it on this account, but it still says its linked?

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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @Mosayed91,

 

Welcome to the PayPal community and thank you for your post.

 

I'm sorry to hear you have experienced this trouble while adding the card. In this case, you can try to add the card again after a couple of days by clearing the cache and cookies or by using a different browser. If the issue persists, kindly reach out to our customer support team through the available contact options on our website for further assistance so that our advisors can look into your account and help you accordingly to resolve this issue.

 

I hope this helps.
Ayesha


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