Visa Debit Card

samuethecod
New Community Member

Hi,

 

Paypal is not allowing me to add my Visa debit card to my Paypal account. I've called both Paypal and Scotiabank about this issue and was told to wait 48 hours after my address was changed by Scotiabank, and 48 hours for my card to be "reactivated" by Paypal. It has been well over 48 hours and I still cannot add my card. Paypal's PHONE CUSTOMER SERVICE IS ALSO NO LONGER AN OPTION. I have called Scotiabank and they said everything looks fine on their end. And from what I understand is Paypal needs to "reactivate" my Visa debit card, so I can add it to my account. I've tried emailing several times, and they've directed me here.

 

Please help. This has been a week long ordeal now.

 

Stephan

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@samuethecod 

 

Sorry, only PayPal customer service can reset your a card, if you tried too many times to the point card is blocked.

 

Please contact customer service for assistance:

  1. Log on.
  2. Click HELP at the top menu.
  3. Scroll down and click CONTACT US.
  4. Scroll down to click CALL US or other contact options.

Or contact via social media:

 

Facebook (CA): https://www.facebook.com/PaypalCanada/

Twitter (CA): @AskPayPalCA

 

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
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