Unable to transfer funds to my debit card
amberdominique
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Posted on
Feb-16-2020
01:50 PM
Hi, I've been a Paypal user for a year now and I only have one debit card linked to my account since I started using Paypal. This is the first time that I can't transfer my funds to my debit card. It keeps me routed to a page where I should choose to link a card, which I already have a card linked. I tried to choose one option and linked again the same debit card, still the same Paypal still routing me to the same page that I should choose to link a debit or bank account. Couldn't see any option to continue to transfer.
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Add or withdraw money
1 REPLY 1
PayPal_AshleyM
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Feb-20-2020
03:32 PM
Hey @amberdominique,
This probably means one of two things: either you need to clear your cache and cookies or try a different device or browser, or the issue is that the card itself isn't able to be used for the withdrawal, in which case you'll need to use a different method or payment source to withdraw your funds. I apologize for any inconvenience this may cause, but hopefully the first option fixes the issue!
- Ashley M
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