Still waiting for refund - and I've never had any form of email notification from PayPal

norfenden
New Community Member

Seller has sent a refund on the 19th of May - and I've had nothing in my account as of now - the 2nd of June... I've not even had an email notification from PayPal - nothing, nada, zilch. Zero communication. 

 

I initially paid for the (faulty) product via my bank account - I've no idea how he's paid the refund. 

 

Is this normal?!

 

I understand that refunds take long (though in this day and age it seems pathetic... quick enough to take the money, not so quick to give it back) - but surely I'd of had some form of communication / notification saying PayPal are processing the refund??

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@norfenden 

 

Did you have a paypal email to say a refund had been issued?

Does it show as refunded in your paypal account?

Does it show as temp hold or pending?


Advice is voluntary.
Kudos / Solution appreciated.
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